Dear Valued Customer:

Please note that in order to register with SEWA Online Portal and Smart Services, you need to update SEWA with your information by the following methods:

Profile update on the Portal OR the Smart Apps,
Click Here to update
(Only for Residential Customers)
Send an email to including the following:
  • Account ID
  • Emirates ID (without -)
  • Mobile Number
  • Email Address
Required Documents/Attachments:
  • Copy of Emirates ID (showing back and front)
  • Trade License for Commercial/Industrial Accounts
Visit one of SEWA’s Customer Care Branches, for more details on their locations and working hours please Click Here Call SEWA’s Call Center on 991
Enter Code from SMS
Getting Bill Details